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服务理念

Service concept

客户至上,技术争先,无微不至,求真务实。

为您提供更可靠、贴心的解决方案,我们想得更多、更超前。

每一步的行动,我们都力求稳健、细致,只因为您的信任与支持。

The customer is supreme, top technology, meticulously, practical.

To provide you with more reliable, good solution, we want to more and more advanced. Every step of the action, we strive to steady, careful, 

just because of your trust and support.

24小时服务

24 hours service

提供一年24小时的电话技术支持,技术专家可进行远程诊断,我们会定期拜访客户,

倾听客户的诉求,以提升服务品质,

及时了解客户使用中出现的问题和相关的行业动态和信息。

Provide a 24-hour telephone technical support, technical experts for remote diagnosis, we will visit customers on a regular basis and listen to the customer's demands, to enhance the quality of service, timely understanding of customer problems arising from the use and relevant industry trends and information.

 

 

现场服务

On-site service

 

千赢娱乐手机登录精密机械的专家团队,在全世界多区域日夜待命,通过覆盖的服务网络,能迅速到达现场;对无法现场解决的难题,我们承诺24小时答复并持续跟进、解决。

Kwerobot precision machinery of the expert team, much area on call day and night, all over the world through the service network covering, can quickly arrived at the scene; To cannot solve the problem, we are committed to 24 hours to reply and continue to follow up and solve.

 

 

故障服务

 

Breakdown services

 

帮助客户分析故障原因、制定故障解决方案、并最终排出故障,恢复系统正常运行。

而您所需要做的,就是一个电话。

Help customers to analysis the cause of the problem, make failure solution, and finally discharge failure, restore normal operation of system. And you need to do, is a phone call.

 

 

预备服务

Prepare service

 

我们始终在不断完善预防性维护管理措施,以帮助您实现设备最大利用率。同时,针对您的需求,制定科学合理的操作人员培训计划、提供畅通的技术交流渠道,

将最新、最实用的信息,共享给每一位客户。

We are always constantly improve preventive maintenance management measures, in order to help you achieve maximum efficiency. According to your requirements, at the same time, the operator of the scientific and reasonable training plan, provide clear technical communication channel, will be the latest and the most practical information, share to every customer.

 

 

备件服务

Spare Parts Service

 

优化的模块化结构设计,让千赢娱乐手机登录的每一个产品,在发生故障时,都能够被迅速更换,最大限度保证生产效益。而隶属千赢娱乐手机登录的世界各地分公司和办事处,

还备有常用配件,问题处理将更及时、更高效。

Optimize the structure of modular design, for each product, in the event of a failure, can be replaced rapidly, to ensure maximum production efficiency. Which belongs to the branches and offices all over the world, also equipped with commonly used components,

 problem will be more timely and more efficient.

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